Appointment and Cancellation Policy

Effective Date: 9/17/2023

Teresa Roberts
Teresa Roberts
2024-01-18
Meghan Haarmann provided great service and care in Los Alamos. She explained all of the testing procedures and showed us all of the data. My husband and I are confident that we will be getting appropriate hearing aids from this company to protect and enhance our well-being.
Trish Hug
Trish Hug
2023-11-15
Would there were more than five stars! Meghan provided more information and explanation about hearing, hearing tests, and hearing aids than my husband and I have ever experienced. Sandia Hearing Aids wasn’t on our insurance’s provider list but we purchased from them anyway because of their personnel and complete service. I’d give them 10 stars!
Suzanne Ramos
Suzanne Ramos
2023-10-17
Megan was absolutely amazing. I came in very unhappy with the hearing aids I’ve had for the last 6 years. She was thorough in her testing and explanation of how the new technology works. She gave me loaners to try out which was such a relief ! All in all I’m over the moon pleased !!
Annie Bush
Annie Bush
2023-09-26
This is an excellent business. Meghan, who fits the hearing aids, is professional and friendly. Her explanations of hearing issues and aids are easy to understand and complete. Service is terrific. Melissa, the receptionist is always courteous and helpful. We will continue to be customers in the years to come!
Bob Whitman
Bob Whitman
2023-09-21
Outstanding service, friendly, and knowledgeable help.

Sandia Hearing Aids Santa Fe (“us,” “we,” or “our”) provides hearing-related services and solutions at our facility located at 3454 Zafarano Dr, Suite B, Santa Fe, NM 87507. We value your time and strive to provide excellent service to all our clients. This Appointment and Cancellation Policy outlines the terms and conditions related to scheduling appointments and cancellations. By scheduling an appointment with us, you agree to comply with this policy. If you do not agree with any part of this policy, please contact us to discuss any concerns.

1. Scheduling Appointments

To schedule an appointment with us, you can contact our office by phone at +1 (505) 988-1984 during our store hours. Our store hours are as follows:

  • Monday: 8 :30AM – 5 :30PM
  • Tuesday: 8 :30AM – 5 :30PM
  • Wednesday: 8 :30AM – 5 :30PM
  • Thursday: 8 :30AM – 5 :30PM
  • Friday: 8 :30AM – 5 :30PM
  • Saturday: Closed
  • Sunday: Closed

2. Appointment Confirmation

Once you have scheduled an appointment, we will provide you with confirmation details, including the date, time, and location of the appointment. Please review the confirmation information carefully and contact us if you have any questions or need to make changes.

3. Appointment Cancellation

If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least 24 hours’ notice. This allows us to offer the appointment slot to other clients who may be in need of our services. You can cancel or reschedule your appointment by contacting our office during our store hours.

4. Missed Appointments

If you fail to show up for a scheduled appointment without providing us with prior notice or cancelation, it may result in a missed appointment fee. The missed appointment fee will be communicated to you at the time of scheduling and is designed to compensate for the time and resources allocated for your appointment.

5. Late Arrivals

We understand that unforeseen circumstances may cause you to arrive late for your scheduled appointment. However, please note that late arrivals may result in a shortened appointment duration to accommodate other scheduled appointments. If you anticipate being significantly delayed, please contact our office as soon as possible to discuss possible rescheduling.

6. Contact Us

If you have any questions, concerns, or wish to discuss our Appointment and Cancellation Policy, please contact us at:

  • Sandia Hearing Aids Santa Fe
  • Address: 3454 Zafarano Dr, Suite B, Santa Fe, NM 87507
  • Phone: +1 (505) 988-1984
  • Email: [email protected]

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