HIPAA Policy

Effective Date: 9/17/2023

Teresa Roberts
Teresa Roberts
2024-01-18
Meghan Haarmann provided great service and care in Los Alamos. She explained all of the testing procedures and showed us all of the data. My husband and I are confident that we will be getting appropriate hearing aids from this company to protect and enhance our well-being.
Trish Hug
Trish Hug
2023-11-15
Would there were more than five stars! Meghan provided more information and explanation about hearing, hearing tests, and hearing aids than my husband and I have ever experienced. Sandia Hearing Aids wasn’t on our insurance’s provider list but we purchased from them anyway because of their personnel and complete service. I’d give them 10 stars!
Suzanne Ramos
Suzanne Ramos
2023-10-17
Megan was absolutely amazing. I came in very unhappy with the hearing aids I’ve had for the last 6 years. She was thorough in her testing and explanation of how the new technology works. She gave me loaners to try out which was such a relief ! All in all I’m over the moon pleased !!
Annie Bush
Annie Bush
2023-09-26
This is an excellent business. Meghan, who fits the hearing aids, is professional and friendly. Her explanations of hearing issues and aids are easy to understand and complete. Service is terrific. Melissa, the receptionist is always courteous and helpful. We will continue to be customers in the years to come!
Bob Whitman
Bob Whitman
2023-09-21
Outstanding service, friendly, and knowledgeable help.

Sandia Hearing Aids Santa Fe is committed to protecting the privacy and security of health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. This HIPAA Policy outlines our practices and procedures for safeguarding protected health information (PHI) and our commitment to maintaining HIPAA compliance.

Definitions

  1. Protected Health Information (PHI): PHI includes any individually identifiable health information held or transmitted by Sandia Hearing Aids Santa Fe, regardless of the form or medium.
  2. Covered Entity: Sandia Hearing Aids Santa Fe is considered a “covered entity” under HIPAA and is required to comply with the relevant regulations.

Privacy Rule

Sandia Hearing Aids Santa Fe adheres to the Privacy Rule under HIPAA, which governs the use and disclosure of PHI. The following are key aspects of our Privacy Rule compliance:

  1. Notice of Privacy Practices: We provide a Notice of Privacy Practices to individuals describing how their PHI may be used and disclosed and their rights regarding their health information.
  2. Authorization: We obtain written authorization from individuals before using or disclosing their PHI, except for purposes permitted or required by law.
  3. Minimum Necessary Rule: We use, disclose, or request only the minimum amount of PHI necessary to accomplish the intended purpose of the use, disclosure, or request.

Security Rule

Sandia Hearing Aids Santa Fe complies with the Security Rule under HIPAA, which sets standards for protecting PHI in electronic form. Our Security Rule compliance includes:

  1. Risk Analysis: We conduct regular risk assessments to identify and address potential security risks to PHI.
  2. Administrative Safeguards: We implement administrative policies and procedures to manage the selection, development, implementation, and maintenance of security measures to protect PHI.
  3. Physical Safeguards: We implement physical security measures to restrict access to facilities and equipment that contain PHI.
  4. Technical Safeguards: We use technical measures, such as access controls, audit controls, and encryption, to protect electronic PHI from unauthorized access or disclosure.

Breach Notification

In the event of a breach of unsecured PHI, Sandia Hearing Aids Santa Fe will follow the appropriate breach notification requirements as outlined in HIPAA. We will promptly notify affected individuals and the U.S. Department of Health and Human Services (HHS) as required.

Employee Training and Education

We provide ongoing training and education to all employees and workforce members who handle PHI to ensure they are aware of their responsibilities and obligations under HIPAA.

Complaints and Reporting

Individuals have the right to file complaints if they believe their privacy rights under HIPAA have been violated. Sandia Hearing Aids Santa Fe has established procedures for addressing and investigating such complaints.

Policy Review and Updates

This HIPAA Policy is subject to regular review and updates to ensure compliance with any changes in the law or best practices.

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